Privacy Policy

This privacy policy explains how Estudio Creativo Sur collects, uses, and protects information when you use our online platform and related services. We are committed to protecting your privacy and handling your data in an open and transparent manner.

Data Controller

Estudio Creativo Sur, located at 587 Calle Honduras, Piso 3, Oficina B, Buenos Aires, Ciudad Autónoma de Buenos Aires, C1414, Argentina, is the data controller responsible for processing your personal data in connection with our site and services.

Information We Collect

We collect information to provide and improve our services, which include Graphic Design, Branding Development, Web Design, UI/UX Design, Digital Marketing Strategy, Content Creation, and Illustration Services. The types of information we collect depend on how you interact with our site and services.

Information you provide to us directly: This includes information you give us when you fill out forms on our site, communicate with us, or engage us for services. This may include your name, contact details, company information, project details, requirements, and any other information you choose to provide relevant to the services you seek.

Information collected automatically: When you visit our site, we may automatically collect certain information about your device and usage. This may include your IP address, browser type, operating system, referring URLs, pages viewed, and the dates and times of your visits. We collect this information using cookies and similar technologies.

How We Use Your Information

We use the information we collect for various purposes, including:

  • To provide, operate, and maintain our services.
  • To communicate with you, respond to your inquiries, and provide customer support.
  • To process transactions and manage our relationship with you regarding services.
  • To improve, personalize, and expand our site and services.
  • To understand and analyze how you use our site.
  • To develop new services, features, and functionality.
  • For marketing purposes, such as sending you information about our services, where you have consented or where we have a legitimate interest and are permitted by law.
  • To detect and prevent fraud and other illegal activities.
  • To comply with legal obligations.

Legal Basis for Processing

We process personal data based on the following legal grounds:

  • Performance of a contract: When processing is necessary for the performance of a contract for services with you or to take steps at your request before entering into such a contract.
  • Legitimate interests: When processing is necessary for our legitimate interests or those of a third party, provided these interests are not overridden by your fundamental rights and freedoms. This includes improving our services, marketing activities (where permissible), and preventing fraud.
  • Consent: When you have given us explicit consent to process your personal data for a specific purpose. You have the right to withdraw your consent at any time.
  • Legal obligation: When processing is necessary for compliance with a legal obligation.

Sharing Your Information

We may share your personal data with third parties under the following circumstances:

  • Service providers: We may share information with third-party vendors, consultants, and other service providers who perform services on our behalf, such as website hosting, data analysis, payment processing, and marketing assistance. These third parties are required to protect your information and use it only for the purposes for which it was provided.
  • Legal requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
  • Business transfers: Information may be disclosed or transferred as part of, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

Data Security

We implement appropriate technical and organizational measures designed to protect your personal data from unauthorized access, disclosure, alteration, and destruction. However, please note that no method of transmission over the internet or method of electronic storage is 100% secure.

Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.

Your Data Protection Rights

Under applicable data protection laws, including the General Data Protection Regulation (GDPR), you have certain rights regarding your personal data. These rights may include:

  • The right to access: You have the right to request copies of your personal data.
  • The right to rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
  • The right to erasure: You have the right to request that we erase your personal data, under certain conditions.
  • The right to restrict processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
  • The right to object to processing: You have the right to object to our processing of your personal data, under certain conditions.
  • The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you wish to exercise any of these rights, please contact us using the details provided below.

Cookies and Similar Technologies

We use cookies and similar tracking technologies to track activity on our site and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our site.

International Data Transfers

Your information, including personal data, may be transferred to and maintained on computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction. If you are located outside Argentina and choose to provide information to us, please note that we transfer the data, including personal data, to Argentina and process it there. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.

Children's Privacy

Our site and services are not intended for individuals under the age of 18. We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us. If we become aware that we have collected personal data from a child without verification of parental consent, we take steps to remove that information from our servers.

Changes to This Privacy Policy

We may update our privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page. You are advised to review this privacy policy periodically for any changes.

Contact Us

If you have any questions about this privacy policy or our data practices, you can contact us at our physical address:

Estudio Creativo Sur
587 Calle Honduras, Piso 3, Oficina B
Buenos Aires, Ciudad Autónoma de Buenos Aires, C1414
Argentina